Block Coaching Ltd: Last updated - 09/03/2026

1. Who We Are

Block Coaching is a fitness coaching business based in England. We are the data controller for the personal information we collect about you.

Contact: enquiries@blockcoaching.co.uk Address: Unit D1, Risby Business Park, IP28 6RD.

Our ICO Registration Number is 00013416781.

2. What Information We Collect

We collect the following personal information:

• Name, email address and phone number submitted via our contact form

• Any additional information you voluntarily provide when enquiring about our services

We do not collect payment information directly — any payments are handled by third-party providers.

3. How We Collect It

• Via our website contact form (responses are stored in Google Sheets)

• In person when you join or attend sessions

4. Why We Use It

We use your information to:

• Respond to your enquiry

• Manage your membership and attendance

• Contact you about sessions, timetable changes or relevant updates

• Comply with our legal obligations

Our lawful basis for processing is legitimate interests (responding to your enquiry and managing our services) and, where relevant, contract performance.

5. Who We Share It With

We do not sell your personal data. We may share it with:

• Google LLC — your contact form responses are stored in Google Sheets. Google acts as a data processor on our behalf. Google may process data outside the UK; they are certified under appropriate transfer mechanisms.

• Google Analytics — we use Google Analytics to understand how visitors use our website. This collects anonymised data about your browsing behaviour. See section 7 (Cookies) for more detail.

6. How Long We Keep It

We keep your personal information for as long as you are an active member or enquirer, and for up to [2 years] afterwards unless we are required by law to keep it longer. You can ask us to delete your data at any time (see section 8).

7. Cookies

Our website uses cookies. Please see our separate Cookie Policy for full details.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Correct inaccurate data

• Request deletion of your data

• Object to or restrict how we process your data

• Withdraw consent at any time (where we rely on consent)

To exercise any of these rights, contact us at enquries@blockcoaching.co.uk. We will respond within 30 days.

You also have the right to complain to the ICO at ico.org.uk or by calling 0303 123 1113.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be on our website.